Barcelo Maya Colonial, Xpu Ha ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carr Chetumal Puerto Juarez Km 266.3, Xpu Ha, Mexico, 77750

“Perched right by the stunning dolphin exhibit, this hotel offers an unbeatable locale for fun-filled family adventures.”view full review

Barcelo Maya Colonial, a luxurious 5-star hotel, offers a unique sandy beach extending approximately 2 km, perfect for relaxation. Guests have access to a comprehensive All-Inclusive program featuring multiple dining options and extensive leisure facilities.

Rooms & Amenities

The rooms at Barcelo Maya Colonial include Superior and Family rooms, as well as Premium Level accommodations, such as Junior Suites and Oceanfront Suites offering breathtaking views. Each room is equipped with modern amenities such as a flat-screen TV, air conditioning, minibar, and a coffee machine.

Dining Options

Dining options include a buffet restaurant, specialty restaurants like Kyoto and Marenostrum, and the beachfront Mariachi Grill serving local cuisine. Additionally, the All-Inclusive program ensures 24-hour access to snacks and beverages, along with various bars throughout the property.

Leisure & Entertainment

Barcelo Maya Colonial offers numerous leisure facilities, including eight pools, a dedicated water park for children, and access to the extensive sports activities within the Barceló Maya Grand Resort. Evening entertainment features live shows and nightlife options for guests.

Services & Facilities

The hotel features a modern U-Spa offering a variety of treatments, alongside the U-Kids Spa for younger guests. For added convenience, services include transportation within the complex and access to premium amenities through the exclusive Premium Level concept.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room

2 persons

38 m²

2 Double beds

Shower

Coffee machine

room details

Junior Suite Ocean Front Premium Level

2 persons

53 m²

2 Double beds

Shower

Coffee machine

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Xpu Ha 2.4 km

Airports

Aeropuerto de Playa del Carmen (PCM) 23.3 km

Cancun (CUN) 79.1 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffet Experience

The food in the buffets was very good, with a wonderful selection that kept me coming back for more. I always found fresh fruit and various options to please my palate. The service was attentive and prompt, making every meal a delight.

Daniel123. Canada, read full review

Fun for the Kids

The children's pool with water slides was a huge hit with my 4-year-old son. He couldn't get enough of it! Plus, the Barcy Kids Club offered great activities that kept him entertained.

Aiden_Sun. United States, read full review

Fantastic Fitness Center

The gym was really nice, equipped with everything I needed for a good workout. After indulging in the delicious food, I appreciated having such a great fitness facility to help burn off some calories.

TommyRunner. United Kingdom, read full review

Spacious and Clean Rooms

My room was clean, bright, and spacious with ample amenities. I enjoyed the comfort of having a well-stocked fridge and other thoughtful touches that made my stay more enjoyable.

JessicaTravel. Australia, read full review

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court
Billiard tables
Table tennis
Mini golf
Yoga class

Guest Parking

Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Casino
Aqua park
Live entertainment
Night club
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Massage
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Carr Chetumal Puerto Juarez Km 266.3, Xpu Ha, Mexico, 77750

Map view

Carr Chetumal Puerto Juarez Km 266.3, Xpu Ha, Mexico, 77750

City landmarks

Lake

Cenote Azul

1.0 km

Landmark

Cenote snorkeling

1.0 km

Landmark

Dolphinaris Barcelo

950 m

Ruin

Adoratorio

1.0 km

Landmark

Jardin Del Eden Cenote

1.0 km

Landmark

Cenote, Garden of Eden

610 m

Nature reserve

Kantun Chi

1.0 km

Landmark

Chikin Ha

1.0 km

Landmark

Blue Cenote

880 m

Landmark

Ecopark Katun Chi

860 m

Landmark

Cenote Cristalino

1.0 km

Landmark

Dolphinus Barcelo

950 m

Beach

Caleta Chac-hal-al

1.0 km

Landmark

Chac-hal-al

1.0 km

Landmark

TAO Wellness Center

2.0 km

Landmark

Cenote Media Luna

1.1 km

Landmark

Bel Air Animal Park

1.2 km

Marina

Marina Puerto Aventuras Office

2.2 km

Zoo

Dolphin Discovery Riviera Maya

2.1 km

Landmark

Cenote Eden

1.5 km

Landmark

Cenote Ponderosa

1.5 km

Beach

Xpu-Ha Beach

2.5 km

Night club

Rauxa Show

2.1 km

Landmark

Oasis Beach

1.7 km

Landmark

Eco-Park Santuario De Los Guerreros

6.4 km

Beach

Fatima Bay

6.4 km

Event hall

cedam

2.0 km

Museum

Underwater Museum C.e.d.a.m

2.0 km

Nearby

Cenote Chikin-Ha

430 m

Restaurants

Marenostrum

140 m

Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 9781 reviews

#11 of 19 hotels in Puerto Aventuras based on Tripadvisor

Theodore

United Kingdom, February 2025

6.6/10

My stay at this resort was disappointing overall. While the location had great views, the service was hit or miss, often leading to frustrating experiences. The dining options didn't live up to expectations, and the beach was far from appealing. The facilities had their moments, but they could definitely use improvement.

Rooms

6.0

The rooms were standard and just what I expected, but they felt cramped for three of us and had a musty smell despite the fans and air conditioning.

Service

5.0

Service was inconsistent. While some staff were friendly, many times I found myself frustrated with slow responses or a lack of assistance.

Location

8.0

The location had stunning views, though it was definitely designed more for activities than relaxation. It was close to various attractions, which was nice.

Dining

5.0

The dining experience was just average; the breakfast buffet was lacking, and the quality of food varied greatly, with some meals being quite disappointing.

Facilities

7.0

While there were decent facilities and a nice beach area, the upkeep wasn't optimal, and the large resort felt indifferent to guest needs at times.

Great views

Inconsistent service

Stella

United Kingdom, January 2025

8.6/10

I had a fantastic time at the resort! The beaches were breathtaking, and the pools were perfect for relaxation. The staff was friendly, especially our server who remembered our drink preferences. While the cleanliness of our room could have been better, the overall experience made up for it. I just wish the room cleanliness was up to par with the rest of the great amenities they offer.

Rooms

7.0

The room was a nice size and met my expectations, but it did feel damp at times, which was a bit uncomfortable.

Service

9.0

The service was fabulous; our server Berisan was especially attentive and remembered our favorites.

Location

10.0

The resort location is amazing, right off the beach and very convenient for accessing amenities.

Dining

8.0

There was a good variety of food available, and the dining options offered some memorable meals.

Facilities

9.0

Facilities were clean and well-maintained, offering a great range of activities and relaxation spots.

Jason

United Kingdom, December 2024

8.0/10

I had a wonderful time at the resort with its clean, well-maintained grounds and an array of activities for families. The variety of restaurants offered delicious options, but the dining experience could be improved as some dishes were a bit limited. While the location was great with easy access to the beach and entertainment, the service at check-in was frustratingly slow. Overall, it was a decent value, but a few minor issues held it back from being perfect.

Rooms

8.0

The rooms in the Colonial section were spacious and comfortable, though a bit humid.

Service

7.0

The staff was generally friendly and constantly cleaned the property, but there were hiccups with misinformation.

Location

9.0

The resort is beautifully located near the beach and various activities, making it convenient for guests.

Dining

7.0

The dining options had a great selection, but some meals felt a bit repetitive and could use more variety.

Facilities

9.0

The facilities were excellent, including a large pool area and well-maintained gardens.

Owen

United Kingdom, October 2024

7.4/10

We stayed at Barcelo Maya and had mixed experiences. While the scenery and beach were stunning, the room we had felt outdated and musty. The dining options were diverse and enjoyable, but we faced some issues with service and a frustrating restriction on restaurant reservations. The overall value for money was decent, but I expected a bit more given the occasion.

Rooms

6.0

The room was spacious but had a musty smell and humidity issues. It felt quite dated compared to the other parts of the property.

Service

7.0

The staff was attentive during the wedding events, but we did encounter some difficulty with service responsiveness and room key assistance.

Location

8.0

The property is beautifully situated right on the beach with gorgeous views, but the rocky beach was a bit challenging for swimming.

Dining

7.0

The food quality was generally good, especially at the specialty restaurants, but disappointment arose from our limited access due to the three-night stay policy.

Facilities

9.0

The pool area was well-equipped for families with kids, featuring water slides and well-maintained spaces, adding to the fun of our visit.

Grayson

United Kingdom, September 2024

8.0/10

I had a fantastic time at this resort! The cleanliness and maintenance of the facilities were impressive, and the variety of amenities kept things exciting. The dining experience was quite good overall, although I did find some aspects lacking. While the beach was nice, I noticed some rocky areas that required attention. I would definitely recommend this place for a fun and relaxing getaway!

Rooms

8.0

Our room was spacious and cozy, but we did have to call for housekeeping as it wasn't made up initially.

Service

9.0

The service was top-notch! The staff were dedicated, particularly those in the Premium section who made our stay memorable.

Location

8.0

The resort is beautiful and well-kept, with plenty of opportunities for groups to gather, but some beaches had a few rocky spots.

Dining

7.0

Dining options were varied and mostly enjoyable, though I wished there were more breakfast choices.