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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Chetumal Puerto Juarez Km 266.3,, Xpu Ha, Mexico, 77750

Barcelo Maya Colonial, a luxurious 5-star hotel, features approximately 1 miles of pristine beachfront and offers an array of family-friendly accommodations. The hotel includes access to communal areas across four hotels in the Barceló Maya Grand Resort, ensuring a comprehensive stay experience.

Rooms & Amenities

Barcelo Maya Colonial provides various room options, including Superior Rooms, Family Rooms, and luxurious Premium Level Suites. Each room is equipped with air conditioning, a flat-screen TV, and a minibar, with select accommodations featuring stunning views of the tropical gardens.

Dining & Options

Guests can enjoy diverse dining options with fully air-conditioned restaurants, including a buffet, the Japanese restaurant Kyoto, and the authentic local cuisine of Mariachi Grill located by the Caribbean. The hotel also features 15 bars, providing a wide selection of drinks for various tastes.

Leisure & Wellness

Barcelo Maya Colonial offers multiple leisure activities, including swimming in one of 8 pools, enjoying the Barcy Water Park, and participating in non-motorized water sports. For fitness enthusiasts, the U-Spa provides wellness services and the U-Kids Spa caters to younger guests.

Business Services & Transportation

The hotel features excellent facilities for meetings and events, equipped with state-of-the-art audiovisual technology suitable for conferences. A complimentary transportation service is available throughout the resort, ensuring convenient access between the hotels.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room
Max:
2 persons
410 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Premium Oceanfront Junior Suite
Max:
2 persons
575 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Xpu Ha 1.5 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 14.5 mi
Cancun (CUN) 49.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Tennis court
  • Golf course
  • Pool tables
  • Table tennis
  • Yoga class

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Aqua park
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Chetumal Puerto Juarez Km 266.3,, Xpu Ha, Mexico, 77750
Map view
Carretera Chetumal Puerto Juarez Km 266.3,, Xpu Ha, Mexico, 77750
Nearby
Cenote Chikin-Ha
1500 ft
Restaurants
Marenostrum
500 ft
Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Reviews and Ratings <br />

Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
Great views
Decent facilities
Inconsistent service
Underwhelming dining
8.4/10
Great
Rooms
7.0
Location
8.6
Service
7.2
Dining
6.8
Guest reviews
8.4/10
based on 5 reviews
4.5/5 based on 9781 reviews
8.2
8.2/10 based on 298 reviews
#11 of 19 hotels in Puerto Aventuras based on Tripadvisor
Theodore
United Kingdom, February  2025
6.0/10

My stay at this resort was disappointing overall. While the location had great views, the service was hit or miss, often leading to frustrating experiences. The dining options didn't live up to expectations, and the beach was far from appealing. The facilities had their moments, but they could definitely use improvement.

Rooms
6.0
The rooms were standard and just what I expected, but they felt cramped for three of us and had a musty smell despite the fans and air conditioning.
Service
5.0
Service was inconsistent. While some staff were friendly, many times I found myself frustrated with slow responses or a lack of assistance.
Location
8.0
The location had stunning views, though it was definitely designed more for activities than relaxation. It was close to various attractions, which was nice.
Dining
5.0
The dining experience was just average; the breakfast buffet was lacking, and the quality of food varied greatly, with some meals being quite disappointing.
Facilities
7.0
While there were decent facilities and a nice beach area, the upkeep wasn't optimal, and the large resort felt indifferent to guest needs at times.
Great views
Inconsistent service
Stella
United Kingdom, January  2025
8.6/10

I had a fantastic time at the resort! The beaches were breathtaking, and the pools were perfect for relaxation. The staff was friendly, especially our server who remembered our drink preferences. While the cleanliness of our room could have been better, the overall experience made up for it. I just wish the room cleanliness was up to par with the rest of the great amenities they offer.

Rooms
7.0
The room was a nice size and met my expectations, but it did feel damp at times, which was a bit uncomfortable.
Service
9.0
The service was fabulous; our server Berisan was especially attentive and remembered our favorites.
Location
10.0
The resort location is amazing, right off the beach and very convenient for accessing amenities.
Dining
8.0
There was a good variety of food available, and the dining options offered some memorable meals.
Facilities
9.0
Facilities were clean and well-maintained, offering a great range of activities and relaxation spots.
Jason
United Kingdom, December  2024
8.0/10

I had a wonderful time at the resort with its clean, well-maintained grounds and an array of activities for families. The variety of restaurants offered delicious options, but the dining experience could be improved as some dishes were a bit limited. While the location was great with easy access to the beach and entertainment, the service at check-in was frustratingly slow. Overall, it was a decent value, but a few minor issues held it back from being perfect.

Rooms
8.0
The rooms in the Colonial section were spacious and comfortable, though a bit humid.
Service
7.0
The staff was generally friendly and constantly cleaned the property, but there were hiccups with misinformation.
Location
9.0
The resort is beautifully located near the beach and various activities, making it convenient for guests.
Dining
7.0
The dining options had a great selection, but some meals felt a bit repetitive and could use more variety.
Facilities
9.0
The facilities were excellent, including a large pool area and well-maintained gardens.
Owen
United Kingdom, October  2024
7.4/10

We stayed at Barcelo Maya and had mixed experiences. While the scenery and beach were stunning, the room we had felt outdated and musty. The dining options were diverse and enjoyable, but we faced some issues with service and a frustrating restriction on restaurant reservations. The overall value for money was decent, but I expected a bit more given the occasion.

Rooms
6.0
The room was spacious but had a musty smell and humidity issues. It felt quite dated compared to the other parts of the property.
Service
7.0
The staff was attentive during the wedding events, but we did encounter some difficulty with service responsiveness and room key assistance.
Location
8.0
The property is beautifully situated right on the beach with gorgeous views, but the rocky beach was a bit challenging for swimming.
Dining
7.0
The food quality was generally good, especially at the specialty restaurants, but disappointment arose from our limited access due to the three-night stay policy.
Facilities
9.0
The pool area was well-equipped for families with kids, featuring water slides and well-maintained spaces, adding to the fun of our visit.
Grayson
United Kingdom, September  2024
8.0/10

I had a fantastic time at this resort! The cleanliness and maintenance of the facilities were impressive, and the variety of amenities kept things exciting. The dining experience was quite good overall, although I did find some aspects lacking. While the beach was nice, I noticed some rocky areas that required attention. I would definitely recommend this place for a fun and relaxing getaway!

Rooms
8.0
Our room was spacious and cozy, but we did have to call for housekeeping as it wasn't made up initially.
Service
9.0
The service was top-notch! The staff were dedicated, particularly those in the Premium section who made our stay memorable.
Location
8.0
The resort is beautiful and well-kept, with plenty of opportunities for groups to gather, but some beaches had a few rocky spots.
Dining
7.0
Dining options were varied and mostly enjoyable, though I wished there were more breakfast choices.
Facilities
8.0
The facilities, including the pools and beach area, were great for families, although I found the pools a bit chilly.
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Rooms and Guests2 Guests, 1 Room